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Best Way to Start a Website Hosting Service?
P May 24, 2008
from the don't-reinvent-the-wheel dept.
Businesses
Kwirl writes "Lets say that I wanted to start a small business endeavor, namely reselling my server space and offering pre-built websites. What resources would I need to start something like this on my own? What hosting service would best suit those needs? What would be the best way to manage a subdomain-level service that provided a basic forum, registration, a web site and some controlled administrative access for my friends so they couldn't easily terrorize each other? I'm curious to know if I could start something like this on my own, and without much more than just my own server space, time, and creativity. I'm not looking to make a living out of this, its mostly just a way for me to more efficiently manage having several friends each wanting me to built or run a web site for them, and perhaps make some small residual income if a market exists. The Slashdot community represents such a broad swatch of experience and expertise that I'd like to know how you would approach a project of this nature."
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Firehose:Starting a forum/website hosting service, how? 
Best Way to Start a Website Hosting Service? 
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Plesk 
1. Don't

But, if you insist..

Set up a simple box running Plesk. It automates most of the tasks of handling users, billing and maintenance. It also allows them to mange their own accounts.

Quick, simple
 
Run far, far away from Plesk.

It might simplify SOME things, but it sure as hell makes other things more difficult.
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Systems like that also do all the hard work for you - which is great if you know what you're doing, but otherwise when you run into a real problem, or if Plesk goes wrong, you have no idea what to do next.

I agree with the original comment of "dont", as far as setting up your own server at least.

Don't, because the market is full of bedroom hosts who don't know what they're doing.

Don't, because unless you're going into it seriously (and by that I mean investing time and money heavily, hiring enough staff to provide 24/7 support and decent SLAs, and charging appropriately serious money), the margins have to be so low to be competitive that you're losing money when the customer submits more than one ticket a year. Which they will do, because they've come to you, which means they don't know what they're doing.

But most of all, don't, because if you have to ask how to do it, you shouldn't be doing it. You really can't be going into this if you have so little understanding of the issues involved in running a server and the associated services that you need to ask. It's not fair on your paying customers, because when they have a problem, you won't be able to help.

If you want to resell space, do just that - go find a company dedicated to selling reseller accounts. They will give you a whitelabel reseller account and look after all the server issues themselves, leaving you free to pimp out the space.

If you do, just make sure you have an exit strategy, tied to some kind of dead mans switch (even if it's just leaving details with a friend) - I've heard of far too many resellers disappearing, leaving the customers unable to get access to their sites, and the resellers in a difficult position as they should have no direct contact with the end customers.
 
Making a server run smoothly and securely on the big bad internet is an arduous task.

Not so hard, ADSL + NAT(on router) + Linux + Apache + mod-security + static content

Now, managing users... that's hard!
 
I think the web-hosting market is quite saturated.. Unless you have some brilliant idea or you have superior hardware and very cheap price, you will not attract customers.

You simply aren't going to be able to compete with a $4.00/month multi-gigabyte hosti
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How to succeed in 10 easy steps (Score:5, Insightful)
by name*censored* (884880) on Saturday May 24, @03:42AM (#23525804)
1) Line up a patsy
2) Get some matches/lighter/firestarters
3) Burn down all competing datacentres in your city
4) Set up a webserver company

Seriously though, it's an incredibly overcrowded market - if you have an idea on something new or innovative to offer, then by all means go for it. But as they say, there's nothing new under the sun, and you'd have much better luck trying to compete within a market that isn't so overcrowded. Professional encryption/sensitive data management perhaps?

 
Seriously though, it's an incredibly overcrowded market - if you have an idea on something new or innovative to offer, then by all means go for it. But as they say, there's nothing new under the sun, and you'd have much better luck trying to compete within a market that isn't so overcrowded.
Very true. There exists about a gazillion different website hosting services, some even offer to do it for free if the site is static. I've seen some offer like 15e per year with full SSH access, PHP and such. So I just wonder what does the OP think he ca
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 How to succeed in 10 easy steps 
I think that's kind of the consensus here. The OP doesn't know that the 90's are long past and that once hot market is now saturated. There's only one chance any such endeavor could really work out and that where he simply knows enough people or knows enough people that know enough people to really trust this person with their site and doesn't care that there are services out there that will do it better and/or cheaper and that the number of subscribers is high enough to at least break even. All of that, in and of itself, is pretty difficult if not improbable.

I would recommend that this guy volunteer or intern with a hosting company to see what it's like and what the real challenges wind up being.

What I would be inclined to do is something a little different. I would set about getting people to buy their own gear and help them set it up at their own location. Perhaps it's ultimately as unworkable as building your own hosting facility, but at least in this case, the risk is distributed among the subscribers and since they would actually own and control their own boxes, they would feel less risk

 

 

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